Bic Pen Spinning Academy, the latest branding exercise by the best selling stationary company, asks teenagers and college students in the Western world: “Do you like your fingers? Do you hate it when they get bored, and their spirits are low? Give them a treat! Pen spinning is a real sport – give those fingers a Bic pen and teach them to spin it and perform tricks that will take your breath away. Your fingers will turn pro at the Bic pen spinning academy.”
Enter the academy and marvel at the Quicktime movie demonstrations of the ‘backaround’, ‘charge’, ‘the sonic’ and other exotically named feats of pen conjuring.
Clearly, an attempt to associate the Bic name with the values of cool
Perhaps, quite rightly, they assumed in the digital age, teenagers and college students have little use for plastic ball point pens, and so needed to appreciate the ‘added value’ of having one. But in attempting to appeal to the slacker generation by solving their greatest gripe - boredom - Bic have missed a huge opportunity to imbue their brand with a more long lasting value.
Consider how a child in the developing world might respond to the opening lines of the Bic Pen Spinning Academy: Do you like your fingers? Do you hate it when they get bored, and their spirits are low?
If they are like many village children in the Indian state of Kerala, they might be saying, I know what you mean. After all these are the children who run along the riverbanks of the province’s wetlands, chasing pleasure boats filled with western tourists, (enjoying the $1/R40 £1/R75 exchange rate) and screaming ‘One Pen’ , ‘You Give One Pen’.
Unbeknown to some travellers (possibly of the same slacker generation) who share openly in their blogs just how annoying these children can be, or, how appalling it was that so few said thank you when they were given one, the reason these children are willing to run and swim literally miles, until a Westerner takes pity on them, and throws a 50 cent pen towards the bank, is not because the pen is foreign as this blogger suggests, but because they cannot afford even the Bic pens on sale in India, which they need to be given entry to their school.
Simply put without a pen, which they must provide, they cannot get an education.
Of course we might ask what exactly does Bic have to do with the plight of illiterate children in India. Surely, that is a problem for the state government of Kerala? Of course it is. And undoubtedly the state government of Kerala would argue that at an impressive 90% they have the highest level of literacy in the country. But that still leaves some 3,000,000 Keralans who can’t read or write, including one assumes many of the children running the riverbanks and disturbing the tranquil sojourns of western travelers with their cry of ‘One Pen.’
That’s thousands of children whom Bic might reach out to by joining the drive for global literacy. After all, that is what a pen is for, isn’t it? Writing, and by consequence the things that writing enables us to do, like get an education, or write a personal letter to congress or government, or sign a petition.
What if the price of a Bic ballpoint was raised by just 1 cent, to go towards providing ‘One Pen’, to enable children like those in Kerala, to get an education, and in so doing, reminding the college student or teenager, who might otherwise be spinning their pen, of the value of their education, and indeed, just how easy it is to help others.
Of course like many global brands Bic have been quick to respond to the need to embrace a more global vision. Of note is their commitment to sustainable development. In addition they have not ignored the opportunity to share their wealth too. More recently, in association with their Sri Lankan distributor, Darley Butler, they committed to sponsor the full education (eight years) of 25 children, whose lives where hit by the Tsunami.
However, these scholarships are a mere drop in the ocean of the Euro 170 million profits which Bic made in 2006, and what’s more, such acts of social responsibility will always be hidden at the back of their corporate website.
If current brand thinking is to be taken seriously, that brands should provide thought leadership and vision, about what their product or service can enable us to do, then Bic have some thinking to do.
Currently, Bic’s pen spinning academy says the experience their brand offers teenagers and college students is how to be a slacker. How to waste their time.
By considering the real life changing value of what their pens can do for children in the developing world - give them an education - Bic have the opportunity to put their conscience, currently hidden at the back of their website, at the heart of their communication with the customer. One pen at a time.
In becoming a force in the drive for global literacy, as opposed to how to alleviate the boredom of the modern world, Bic might just elevate their image to something more than a company who make throwaway products.
Brand Beautiful is the blog of Nick Kettles, www.nickkettles.co.uk